31 january 2017
Shared Service Center has implemented the “Single point of contact” project

All departments of AR and AP accounting have created unified mailboxes for receipt and treatment of clients’ requests. The received requests are divided between employees in dependence of client and question’s complexity. This working process change allows to solve efficiently occurred issues, to receive timely the feedback from clients, to assign and control employees capacity and to prevent the possibility of request’s “loss” in the email flow.

Shared Service Center has implemented the “Single point of contact” project